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News & Press: industry news

Process to follow if members not receiving email

26 April 2016   (0 Comments)
Posted by: Agnes Ntombela
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Members should whitelist all FROM addresses and ask their email service providers to add an SPF record 

From the "Manage Advanced DNS Records" screen, select "Add/Edit" under the "Text (TXT Records)" heading

Enter @ in the "Host" field ("@" indicates that this change is for all subdomains)


In the "text" field, enter "v=spf1 mx ~all" (without quotation marks)

Review your changes for accuracy and select "Save Changes